Warranty

All our products come with a manufacturers warranty. If you would like to make a warranty claim, please complete all the details on this page. Once we receive this application, we will review your claim.

Your details
Your address
Address
Purchase details
Date of purchase *
E.g., Wed, 18 Oct 2017
Do you have the original proof of purchase?
Files must be less than 3 MB.
Allowed file types: pdf jpg jpeg png.
Have you attempted to return your boots to the original place of purchase?
Product details
Claim details
Describe how your care for your boots - the treatment used and how often. Please be as specific as you can.
Have your boots been altered, repaired or changed from their original condition in any way?
Describe the problem you are having with your boots or add any further comments.
Photos
Attach a photo of the top of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg.
Attached a photo of the soles of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg.
Attached a photo of the profile of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg.
Attach a photo of the data stamp and size info of your boots. See the sole of your boots.
Files must be less than 3 MB.
Allowed file types: jpg jpeg.
Attach a photo of the problem area of your boot(s).
Files must be less than 3 MB.
Allowed file types: jpg jpeg.
CAPTCHA
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Adult & Youth sizes
AU Size US Men US Women
2 3 5
2.5 3.5 5.5
3 4 6
3.5 4.5 6.5
4 5 7
4.5 5.5 7.5
5 6 8
5.5 6.5 8.5
6 7 9
6.5 7.5 9.5
7 8 10
7.5 8.5 10.5
8 9 11
8.5 9.5 11.5
9 10 12
9.5 10.5 12.5
10 11 13
10.5 11.5  
11 12  
12 13  
13 14  
14 15  
Kids' sizes
AU Kids US Kids
7 8
8 9
9 10
10 11
11 12
12 13
13 1
1 2
2 3
3 4
Safety sizes
AU Size US Men US Women
2 3 5
2.5 3 wide 5 wide
3 4 6
3.5 4 wide 6 wide
4 5 7
4.5 5 wide 7 wide
5 6 8
5.5 6 wide 8 wide
6 7 9
6.5 7 wide 9 wide
7 8 10
7.5 8 wide 10 wide
8 9 11
8.5 9 wide 11.5
9 10 12
9.5 10 wide 12 wide
10 11 13
10.5 11 wide  
11 12  
12 13  
13 14  
14 15  
Women's sizes
AU Women US Women
3 6
3.5 6.5
4 7
4.5 7.5
5 8
5.5 8.5
6 9
6.5 9.5
7 10
7.5 10.5
8 11