HOW DO I RECOVER MY ACCOUNT LOGIN INFORMATION?
Select ‘My Account’. ‘My Account’ is located on the top right-hand side of the navigation bar on the website. Or click here if you have forgotten your password, please click on ‘Reset My Password’. An email will be sent to you with a link to reset your password.
If you need further assistance, please contact Customer Service on firstname.lastname@example.org
HOW DO I CHECK MY ORDER STATUS?
Once you have placed your order on the website, you should receive an automated email confirming your order. Please ensure you check your ‘junk’ folder if you don’t receive the email. You will receive a second email once your order has left the warehouse and is on the way to you. The email contains your UPS tracking number and a link to the tracking details through the UPS site.
We offer free UPS ground shipping on orders over $75 to the 48 contiguous United States. If you choose the free shipping option you should receive your shipment within 2-5 business days. If you live in Hawaii or Alaska we ship using UPS 2nd Day (actual delivery time may vary depending on zip code) for a flat shipping cost of $40 USD.
Do you want your boots even faster? For a charge you can select a different shipping option at checkout (Alaska and Hawaii excluded). The charges for expedited shipping are:
- Next Day Delivery $75.00 USD
- 2nd Day Delivery $30.00 USD
- 3rd Day Delivery $20.00 USD
Orders are required to be received by 11.00 a.m. (ET) for additional shipping listed above (Next, 2nd & 3rd Day Delivery). Orders received after that time will be shipped the following business day. Please note that orders received after 11.00 a.m. (ET) on Fridays will not ship until the following Monday.
We do not currently offer weekend delivery or same day shipping. However, if you need your boots today, use our store locator to find a retailer near you.
DO YOU SHIP TO US TERRITORIES?
We do not ship to the US Territories - Guam, American Samoa, Northern Mariana Islands, Virgin Islands, Puerto Rico, Bajo Nuevo Bank, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll.
HOW CAN I TRACK MY ORDER?
Once your order ships you will receive an email notification providing you with the UPS tracking number so you can see where your boots are.
All orders are dispatched from our USA warehouse.
115 Melrich Road, Suite 5, Cranbury NJ 08512, USA
The warehouse is closed on the following days:
- New Year’s day
- Martin Luther King Jr Day
- Presidents Day
- Good Friday
- Memorial day
- Independence Day
- Labor day
- Christmas Period - December 24, 25 & 31
We do not ship outside the United States of America. For international orders, please visit the Blundstone site that services your country.
DO YOU OFFER FREE SHIPPING?
We offer free UPS ground shipping on orders over $75 to the 48 contiguous United States. For Alaska and Hawaii residents, we ship using UPS 2nd Day (actual delivery time may vary depending on zip code) for a flat shipping cost of $40 USD.
While we do not currently offer same day shipping, you can get your boots today by using our store locator to find your nearest retailer.
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We currently accept Visa, MasterCard, Amex, Discover and PayPal. Please note that if you are paying by credit card, you will be charged immediately and it will be routed through Cybersource payments.