*IMPORTANT: If you ordered your boots in a US size, we will ship the corresponding AU/UK size.
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Shipping and Returns within United States
Please noteOur #2116 Vegan Boots are pre-order only and will be delivered in 4-6 weeks. Standard return policy applies (returns).
We offer free UPS ground shipping on orders over $75 to the 48 contiguous United States. If you choose the free shipping option, you should receive your shipment within 2-5 business days. If you live in Hawaii or Alaska, we ship using UPS 2nd Day (actual delivery time may vary depending on zip code) for a flat shipping cost of $40 USD
Do you want your boots even faster? For a charge you can select a different shipping option at checkout (Alaska and Hawaii excluded). The charges for expedited shipping are:
Next Day Delivery $75.00 USD
2nd Day Delivery $30.00 USD
3rd Day Delivery $20.00 USD
Orders are required to be received by 11.00 a.m. (EST) for additional shipping listed above (Next, 2nd & 3rd Day Delivery). Orders received after that time will be shipped the following business day.
If you need your boots today, please use our store locator to find a retailer near you.
Something not just what you wanted – wrong size, color not quite what you expected? No worries, just send the boots back to us in their original unworn condition (when you try them on, please do it on carpet), with original swing tags still attached, in the original shoe box and shipping carton within 30 days of their delivery and we will refund you the original purchase price. Click here to visit our return page.
Once your order ships you will receive an email notification providing you with the UPS tracking number so you can see where your boots are.
THINGS TO KNOW
All orders are dispatched from our USA warehouse. 115 Melrich Road, Suite 5, Cranbury NJ 08512, USA
The warehouse is closed on the following days:
New Year’s Day
Martin Luther King Jr Day
Christmas Period - December 24, 25 & 31
We do not ship outside the United States of America
If you need assistance with your delivery, please go to our contact us page.