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Warranty Claims

At Blundstone we pride ourselves on the quality and durability of our boots and accessories.

If you believe the footwear or accessories you have purchased, directly from Blundstone or from one of our approved resellers, contains a manufacturing fault and wish to make a claim under this warranty, you must return the product (at your own cost) to the place of purchase for assessment. Please ensure you provide the original purchase receipt.

If we determine, following an assessment, that the product contains a manufacturing fault, we will replace the product or repair it at our expense.

This warranty is not applicable if you use or have used the products in a way which causes or has caused damage to them beyond normal wear and tear. This is not limited to but includes exposing the product to caustic materials that may cause the product to break down.

Our products come with guarantees that cannot be excluded under the US Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If you would like to make a warranty claim, please complete all the details on this page. Once we receive this application, we will review your claim.

Your Details
Your Address
Purchase Details
E.g., Sunday, 10 Mar 2020
Do you have the original proof of purchase?
Have you attempted to return your boots to the original place of purchase?
Product Details
Claim Details
Describe how you care for your boots - the treatment used and how often. Please be as specific as you can.
Have your boots been altered, repaired or changed from their original condition in any way?
Describe the problem you are having with your boots or add any further comments.
Photos
Files must be less than 2 MB.
Allowed file types: jpg jpeg.
Attach a photo of the top of your boots (left & right boot).
Attached a photo of the soles of your boots (left & right boot).
Attached a photo of the profile of your boots (left & right boot).
Attach a photo of the data stamp and size info of your boots. See the sole of your boots.
Attach a photo of the problem area of your boot(s).